Term & Conditions – Nexus Solar Energy


In these Terms, references to “you”, “User” shall mean the end user accessing the Website, its contents and using the Services offered through the Website. “Service Providers” mean independent third-party service providers, and “we”, “us” and “our” shall mean “Nexus Solar Energy Pvt. Ltd.”, its franchiser, and partners.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms & Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms & Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms & Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms & Conditions are considered an offer, acceptance is expressly limited to these Terms & Conditions.

Any new features or tools which are added to the current store shall also be subject to the Terms & Conditions. You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


By agreeing to these Terms & Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.


We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colours will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.


We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools” as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms & Conditions.


Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation .

(1) to maintain any comments in confidence.

(2) to pay compensation for any comments.

(3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms & Conditions.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


In addition to other prohibitions as set forth in the Terms & Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


Inverter Battery Warranty Card

Warranty Terms and Conditions:

Coverage and Eligibility: This warranty covers Nexus Solar Energy Pvt Ltd inverter batteries and is applicable only to the original purchaser. It is non-transferable.

Registration: To be eligible for warranty service, the product must be registered within 30 days of purchase on the Nexus Solar Energy website or by contacting our customer service team. Proof of purchase may be required for warranty claims.

Warranty Duration:

First 3 Years: During the first 3 years from the date of purchase, your Nexus Solar Energy inverter battery is covered by a free replacement warranty. If your battery experiences any defects or issues covered under this warranty, we will provide a brand-new replacement free of charge.

Next 2 Years: From the 4th year to the end of the 5th year from the date of purchase, your inverter battery will be covered by a 50% discount on the Manufacturer’s Retail Price (MRP) for a replacement battery.

Exclusions: This warranty does not cover:

Damage or malfunction caused by misuse, improper installation, neglect, accidents, acts of nature, or any unauthorized modification or repair.

Any damage or loss incurred during transportation, handling, or installation.

Any indirect, incidental, or consequential damages arising from the use of our inverter battery.

Warranty will be void if the inverter battery is found to be:

Misused or operated in a manner inconsistent with the provided user manual.

Operated with low water levels.

Subjected to deep discharges, and the customer will be responsible for recharging costs in such cases.

Damaged, broken, or has sparken terminals, burst, or shows signs of any other misuse or accidental conditions.

Replacement: Any replacement battery provided under this warranty will be of the same or equivalent model and capacity. Nexus Solar Energy Pvt Ltd reserves the right to inspect and verify the condition of the inverter battery before approving warranty claims.

Service Location: Nexus Solar Energy Pvt Ltd offers warranty services exclusively at authorized dealer points. We do not provide on-site services. If an authorized dealer is not available in your vicinity, customers are responsible for transporting the battery to our factory at their own cost.

Service Type: Free warranty service will only be applicable to manufacturing faults and internal component failures.

Jurisdiction: In the event of any disputes or legal matters, jurisdiction will be in the Bulandshahr, Uttar Pradesh court.

Contact Information:

For warranty claims and inquiries, please contact:

Nexus Solar Energy Pvt Ltd

Customer Service

Email: service@nexussolarenergy.in , complaint@nexussolarenergy.in

Website: www.nexussolarenergy.in 

Lithium Phosphate Battery Warranty Card

Terms and Conditions

Warranty Period: This warranty, issued by Nexus Solar Energy Pvt Ltd, is applicable to your lithium phosphate battery for a duration of 15 years from the date of purchase. The following terms and conditions govern the warranty, and it is imperative that you carefully read and understand them.

Free Replacement (First 3 Years): During the initial three years from the date of purchase, Nexus Solar Energy Pvt Ltd will provide a comprehensive warranty coverage that includes free replacement of your battery in the event of manufacturing defects, electrical malfunctions, or any issues related to the original workmanship.

50% Discount on MRP (Years 4-15): From the fourth year up to the fifteenth year, Nexus Solar Energy Pvt Ltd will extend its commitment to quality by offering a substantial 50% discount on the Manufacturer’s Retail Price (MRP) for a replacement battery in the case of manufacturing defects or material-related issues.

Dealer Service: Nexus Solar Energy Pvt Ltd’s dedication to customer satisfaction is embodied in our vast network of authorized dealers. All warranty-related service and support shall be facilitated through our authorized dealers. In the exceptional event that a Nexus Solar Energy Pvt Ltd dealer is not located within reasonable proximity to your location, the onus is on you, the customer, to arrange and bear the cost of transportation for sending the battery to our factory for replacement.

Transportation Costs: In instances where transportation to our factory is required, all associated costs, including packaging, shipping, and insurance, will be the responsibility of the customer.

Additional Terms and Conditions:

Exclusions: This warranty does not cover any damage or malfunction resulting from accidents, misuse, neglect, improper installation, unauthorized modifications, or unauthorized repair attempts. Any such actions will void the warranty.

Transferability: The warranty coverage is non-transferable and extends only to the original purchaser.

Verification and Inspection: Nexus Solar Energy Pvt Ltd retains the right to conduct a thorough inspection and verification of any warranty claims before approving a replacement.

Normal Wear and Tear: This warranty does not encompass normal wear and tear, which is to be expected over the course of battery usage.

Tampering and Unauthorized Access: Any unauthorized opening or tampering with the battery casing will render the warranty null and void.

Consequential and Incidental Damages: Nexus Solar Energy Pvt Ltd shall not be held liable for any consequential or incidental damages arising from the use of the battery or due to the battery’s failure.

Inverter Compatibility: This warranty is valid only if the battery is used with a lithium-compatible solar inverter for solar power applications. Usage of the battery with non-lithium-compatible inverters or for purposes other than solar power generation will void the warranty.

Inverter Installation: Inverters used with this battery should be installed with full protection and proper earthing to ensure the safety and optimal performance of the system.

Jurisdiction: In the case of any disputes or legal matters related to this warranty, the jurisdiction shall exclusively be the courts of Bulandshahr, Uttar Pradesh, in accordance with the laws of India.

By accepting this warranty, you acknowledge that you have read, understood, and agreed to comply with the terms and conditions stated herein. To ensure warranty validation, please retain this warranty card along with your original purchase receipt for future reference.

Note: This warranty card is a legally binding document. Please be sure to retain a copy for your records. For any queries or concerns related to this warranty, we encourage you to contact Nexus Solar Energy Pvt Ltd’s customer support team for guidance and assistance.


You agree to indemnify, defend and hold harmless Nexus Solar Energy Pvt ltd, and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms & Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


In the event that any provision of these Terms & Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms & Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms & Conditions are effective unless and until terminated by either you or us. You may terminate these Terms & Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms & Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


The failure of us to exercise or enforce any right or provision of these Terms & Conditions shall not constitute a waiver of such right or provision.

These Terms & Conditions and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms & Conditions).

Any ambiguities in the interpretation of these Terms & Conditions shall not be construed against the drafting party.


These Terms & Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the policies of Nexus Solar Energy Pvt.ltd NexusHouse, Chola Industrial Area Bulandshahr (U.P) 203202 

CHANGES To Terms & Conditions

You can review the most current version of the Terms & Conditions at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms & Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms & Conditions constitutes acceptance of those changes.


Questions about the Terms & Conditions should be sent to us at

Connect www.nexussolarenergy.in