Warranty terms vary by product group. Policy details that have not been supplied are marked “Terms on request”. Contact Nexus Solar Energy before purchase or before making a warranty claim to obtain the applicable written terms for the exact product model.
Product-group warranty terms
| Product group | Duration | What is covered | What voids cover | Claim process |
|---|---|---|---|---|
| Hybrid inverters | By enclosure rating — see the table below | Terms on request | Terms on request | Terms on request |
| Off-grid PCU | Terms on request | Terms on request | Terms on request | Terms on request |
| Solar pump inverters | Terms on request | Terms on request | Terms on request | Terms on request |
| MPGS industrial energy storage inverters | 5 years* | Terms on request | Terms on request | Terms on request |
| Lithium batteries | Terms on request | Terms on request | Terms on request | Terms on request |
| C10 solar batteries | Terms on request | Terms on request | Terms on request | Terms on request |
| Solar panels | Terms on request | Terms on request | Terms on request | Terms on request |
| Solar air conditioners | Terms on request | Terms on request | Terms on request | Terms on request |
Hybrid inverter warranty by enclosure rating
| Enclosure rating | Warranty |
|---|---|
| IP21 | 2 years |
| IP54 | 4 years |
| IP65 | 5 years |
| IP66 | 5 years |
Warranty applies to the model’s printed enclosure rating. Confirm the rating on the specific product page before purchase.
*A duration shown with an asterisk is still subject to the applicable written coverage, exclusion and claim terms. Those details are currently available on request and are not inferred on this page.